Terms of service

Terms & Conditions

Welcome to Rawvolution (Pty) Ltd.

This website is operated by Rawvolution (Pty) Ltd (“Rawvolution”, “we”, “us”, or “our”). By accessing or using this website, including visiting the site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content. If you do not agree to all the Terms, you may not access the website or use any services.

Platform Provider

Our store is hosted by Shopify Inc. They provide the e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or country of residence, or that you have given consent for any minor dependents to use this site.

Prohibited Use:

  • You may not use our products or services for any illegal or unauthorized purpose.
  • You may not violate any applicable laws, including copyright laws.
  • You must not transmit any viruses, worms, or malicious code.

A breach of these Terms will result in immediate termination of your access to the Services.

By using this website, you also agree to our Shipping Policy and Refund Policy.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transmitted unencrypted over various networks. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Rawvolution (Pty) Ltd.

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Section 3 – Accuracy, Completeness & Timeliness of Information

We do not guarantee that information on this site is accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify the contents of this site at any time without obligation to update information.

Section 4 – Modifications to Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time.

We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

Section 5 – Products or Services

Certain products may be available exclusively online and may have limited quantities. Returns are subject to our Refund Policy.

We have made every effort to display product colours and images accurately. However, we cannot guarantee that your monitor’s display will reflect actual colours precisely.

We reserve the right to limit sales by person, region, or jurisdiction, limit quantities, change product descriptions or pricing, and discontinue products at any time.

We do not warrant that product quality will meet your expectations or that Service errors will be corrected.

Section 6 – Accuracy of Billing & Account Information

We reserve the right to refuse or cancel any order at our discretion. We may limit or cancel quantities purchased per person, household, or order.

You agree to provide current, complete, and accurate purchase and account information, and to update your information as necessary.

Section 7 – Optional Tools

We may provide access to third-party tools “as is” without warranties or endorsements. Your use of optional tools is entirely at your own risk.

Section 8 – Third-Party Links

Certain content or links on this site may direct you to third-party websites. We are not responsible for examining or evaluating third-party materials or websites and disclaim liability for any third-party content or transactions.

Section 9 – User Comments & Submissions

If you submit comments, suggestions, or other materials, you agree that we may edit, copy, publish, distribute, and use them without restriction.

We are under no obligation to maintain comments in confidence, compensate you, or respond.

You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or malicious material.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors & Omissions

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct errors and cancel orders at any time without prior notice.

Section 12 – Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes
  • To violate any laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, or discriminate
  • To submit false or misleading information
  • To upload viruses or malicious code
  • To collect personal data of others
  • To spam, phish, scrape, or interfere with security features

We reserve the right to terminate your use of the Service for violating prohibited uses.

Section 13 – Disclaimer of Warranties & Limitation of Liability

The Service and products are provided “as is” and “as available” without warranties of any kind.

Rawvolution (Pty) Ltd shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service.

Where certain jurisdictions do not allow limitations of liability, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify and hold harmless Rawvolution (Pty) Ltd and its affiliates, directors, officers, employees, and service providers from any claims arising from your breach of these Terms.

Section 15 – Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

Section 16 – Termination

These Terms remain effective unless terminated by you or us. We may terminate access to the Service at any time if you violate these Terms.

Section 17 – Entire Agreement

These Terms, together with any policies posted on this site, constitute the entire agreement between you and Rawvolution (Pty) Ltd.

Section 18 – Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa.

Section 19 – Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of the website after changes constitutes acceptance.

Section 20 – Contact Information

Questions about these Terms should be emailed to: info@rawvolution.com

Rawvolution (Pty) Ltd
Head Office – Johannesburg, Gauteng, South Africa